Knowledge Base/How can I downgrade or cancel my Polygon account?

How can I downgrade or cancel my Polygon account?

Account

Personal users can downgrade/modify your account in your dashboard at any time.

Business and Enterprise Users:

Personal Users:

  • Downgrade your account within the dashboard: https://polygon.io/dashboard/billing.
  • Click on the account you want to downgrade.
  • Click on the "Modify" link and select the plan you want to downgrade to.
  • If you do not want to pay for the service going forward, downgrade to the Basic plan, which is free.

Important Information

  • Once an account is downgraded, access levels will remain the same until the end of the current billing period.
  • Downgrading ensures that you will not be billed for the current product level in the next billing period. You will be billed at the new, lower rate, including the Free plan.

Example

Current PlanTime into SubscriptionActionBillingAccess Until
One Year Plan2 monthsDowngradeBilled for the full one-year planEnd of the one-year subscription
Monthly PlanAnytimeDowngradeBilled at the new rate (e.g., Free plan)End of the current billing period

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